With CA in place, according to Microsoft, they must be InTune enrolled. There are a lot of bugs and churn in this space on the MS side. We've got a large number of Trio C60s and it hasn't been pretty. Thanks for the response! I wish you luck on the CCXs. Since you are using an On-premise infrastructure you may review the release notes and admin guide of the device model and software version that these devices are currently running:Īlso, you can review the following post about Microsoft services in 3rd party devices like Poly ones: I would recommend you to enable these ones for exchange issues:Īpp1=2, pps=2, sip=debug, so=2, auth=debug nisvc= debug pgui= debug curl=1 You can try checking this Poly community post: Of all, try to contact your service provider or Poly account manager (Where did you buy the devices?) They will try to help you or point into the right direction in order to resolve your problem.Īs my previous comment usually that kind of exchange error can be found in the logs of the phones.
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